---
title: "Netflix++"
date: 2010-05-26
canonical: https://michaelshadle.com/2010/05/26/netflix
---

# Netflix++

Once again I have to show praise for this company. In a time where everyone is cutting corners they are giving proactive discounts when they totally could not bother with even notifying me about a delay.

> We're Sorry Your DVD Shipment Was Delayed
> 
> Dear Michael,
> 
> Due to a technical problem, your DVD shipment was delayed and will ship on Wednesday, May 26th.
> 
> We pride ourselves in delighting you, and we've let you down. We apologize, and we will issue a 10% credit to your account in the next few days. You don't need to do anything. Your credit will automatically be applied to your next billing statement.